Amazon Relay has become a significant freight source for thousands of trucking carriers across the United States. The program offers consistent volume, reliable payment, and structured load assignments through Amazon's logistics network. But managing payroll and driver settlements for Relay loads comes with unique challenges that differ from traditional brokerage freight.
This guide breaks down how Amazon Relay payments work, the payroll complexities it creates, and how to manage settlements effectively for your Relay-participating drivers.
How Amazon Relay Payments Work
Amazon Relay pays carriers directly through their portal, typically within 30 days of load completion (with faster payment options available). Key characteristics:
Load-based pay structure. Relay pays a flat rate per load based on load type (line haul, fulfillment center transfers, last-mile blocks). Rates are set by Amazon and non-negotiable for most carriers.
Payment by load type:
- Line haul loads – Longer distance loads between Amazon fulfillment centers or sortation centers, typically higher pay
- Block loads – Shorter duration assignments, often time-based
- Relay-specific rates – Amazon's pricing algorithm sets rates based on lane, time of year, and capacity availability
Payment timing. Amazon Relay typically pays via ACH within 30 days of load completion. The Amazon Relay portal shows payment status and history for each load.
Compliance requirements. Amazon has strict carrier compliance requirements—insurance minimums, safety ratings, equipment standards—that must be maintained for continued Relay access.
